Session length

By default, all Symphony sessions either on the desktop client or mobile application, call the /login/refresh_token API once a day via Datafeed 1.0.

Therefore, as long as the user remains active in any one of the Symphony clients (desktop or mobile), their session will continue to be authorised and they will not be logged out.

The only way a user will be logged out due to an expired session will be if there is no activity in any Symphony client whatsoever for 14 days. At this point, the user will automatically be logged out and they will need to re-enter their login credentials again to access Symphony.