Install and log in to Cloud9 Mobile

 

Cloud9 Mobile lets you follow your trader voice activity on your mobile phone when you need to be away from your desk. Visualize and prioritize incoming call activity from customers or counterparties and make calls instantaneously. Your favourite and frequent contacts stay at the tip of your fingers everywhere you go.

Get started on Cloud9 Mobile with the starter guide on Symphony Docs or in the app (Settings > Quick starter guide). 

Technical requirements

iPhone OS - iOS 26 (mandatory)

Cloud9 desktop app - version 3.41.4 or later (to switch seamlessly to mobile)
 

Get Cloud9 Mobile on your iPhone

Cloud9 Mobile on iOS is available via the Apple App Store.

  1. On your iPhone, open the App Store .
  2. Tap the Search button and look for Cloud9 Mobile .
  3. Select the app and tap Get.

Cloud9 Mobile login

You can either log in to the app with your Cloud9 user credentials just as on the desktop app or, with single sign-on (SSO), and authenticate with your corporate SSO credentials and complete authentication through your organization’s identity provider.

Login with user credentials

Log in to the app with your Cloud9 user credentials just as on the desktop app. 

  1. Open Cloud9 Mobile.
  2. Tap Login with credentials.
  3. Enter your username and password.
  4. Tap Log in.

Login with SSO

You will be presented with your corporate login screen.

  1. Open Cloud9 Mobile.
  2. Tap Continue with SSO.
  3. Enter your SSO credentials on the Sign In screen.
  4. Complete authentication on your organization's branded Identity Provider login page.