How to enable Symphony Desktop Application (SDA) notifications

Symphony Desktop Application (SDA) notifications will be displayed differently depending on if the user is using Windows or Mac.

 

Windows

In Windows, notifications will be displayed via the Windows Action Center. This is located to the right of the system tray (Figure 1):

 

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Figure 1 Windows Action Center

 

Ensure Symphony notifications are displayed in the Windows Action Center by following these steps:

 

1. In the Windows search bar type Notifications & Actions and click on the result (Figure 2):

 

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Figure 2 Notifications & Actions

 

2. Scroll down to the Get notifications from these senders section, locate the Symphony icon and enable it (Figure 3):

 

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Figure 3 Symphony Notifications

 

Note: The user can further customize the notifications by clicking on Symphony

 

Mac

On a Mac, notifications will be displayed via a pop-out notification.

Ensure Symphony notifications are displayed via a pop-out notification by following these steps:

 

1. Open System Preferences by holding cmd + space and searching for System Preferences (Figure 4):

 

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Figure 4 System Preferences

 

2. Click Notifications (Figure 5):

 

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Figure 5 Notifications

 

3. Scroll down the options on the left and select Symphony (Figure 6):

 

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Figure 6 Symphony

 

4. Firstly, enable notifications via the Allow Notifications button. Then define how the notifications will be displayed using the remaining options (Figure 7):


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Figure 7 Allow Notifications

 

If notifications are still not being displayed after being enabled within Symphony and the Windows Action Centre/System Preferences, please check your operating system (OS) settings to ensure that Symphony is permitted to send notifications.