How to update a user's name

Stuart Buddrige

August 02, 2022 14:06

Note: This change can only be performed by users with administrator access.

Update a user's name by following these steps:

1. In Symphony, click the Settings cog wheel and select the General tab (Figure 1 and Figure 2):

Figure 1 Settings

Figure 2 General

2. Click Admin Portal (Figure 3):

Figure 3 Admin Portal

Note: If this option is not available, you are not an administrator and therefore do not have access to the Admin Portal.

3. Click Begin Session (Figure 4):

Figure 4 Begin Session

4. Click Browse Accounts (Figure 5):

Figure 5 Browse Accounts

5. Search for the relevant user (Figure 6):

Figure 6 Search

6. Update the user's name as required in the Basic Information section (Figure 7):

Figure 7 Basic Information

7. Click Save (Figure 8):

Figure 8 Save