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Update a user's name

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Stuart Buddrige

Update a user's name by following these steps:

 

1. In Symphony, click Settings in the upper right-hand corner, followed by General (Figure 1):

 

1.png

 Figure 1 Settings/General

 

2. Click Go to AC Portal at the bottom of the screen (Figure 2):

 

2.png

Figure 2 Go To AC Portal
 
Note: Alternatively, navigate to https://companyabc.symphony.com/?admin as an administrator (where companyabc is the name of your pod)
 

3. Navigate to Browse Accounts in the left-nav (Figure 3):

 

3.png

Figure 3 Browse Accounts

 

4. Search for the user in the search bar (Figure 4):

 

4.png

Figure 4 Search Bar

 

5. Update the user's name in the Basic Information section (Figure 5):

 

5.png

Figure 6 Basic Information

 

6. Click Save and exit the AC Portal.

Based on your company's settings, the features in this article may not be applicable to you. Please contact your Symphony Admin or IT department with any questions.

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