Update a user's name

Update a user's name by following these steps:

 

1. In Symphony, click Settings in the upper right-hand corner, followed by General (Figure 1):

 

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 Figure 1 Settings/General

 

2. Click Go to AC Portal at the bottom of the screen (Figure 2):

 

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Figure 2 Go To AC Portal
 
Note: Alternatively, navigate to https://companyabc.symphony.com/?admin as an administrator
 

3. Navigate to Browse Accounts in the left-nav (Figure 3):

 

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Figure 3 Browse Accounts

 

4. Search for the user in the search bar (Figure 4):

 

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Figure 4 Search Bar

 

5. Update the user's name in the Basic Information section (Figure 5):

 

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Figure 6 Basic Information

 

6. Click Save and exit the AC Portal.