You may enable another user to post on your Wall on your behalf. To configure this option, certain Entitlements must be enabled.
Note: Entitlements can only be configured by users with administrator access
Enable entitlements by following these steps:
1. In Symphony, click Settings in the upper right-hand corner, followed by General (Figure 1):
Figure 1 Settings/General
2. Click Go to AC Portal at the bottom of the screen (Figure 2):
Figure 2 Go To AC Portal
3. Click Edit Entitlements in the left-navigation (Figure 3):
Figure 3 Edit Entitlement
4. Ensure Can have delegates from the Edit Entitlements tab is enabled (Figure 4):
Figure 4 Can Have Delegates
5. Remaining in the AC Portal, navigate to Browse Accounts and search for the user you wish to enable Delegates for (Figure 5):
Figure 5 Browse Accounts
Note: In this scenario, user A will allow user B to post to user A's Wall
6. Ensure Can have delegates from the Entitlements tab is enabled (Figure 6):
Figure 6 Can Have Delegates
7. Click Save (Figure 7):
Figure 7 Save
8. Exit the AC Portal and return to the main Symphony window
9. As user A, navigate to the Permissions tab from the Settings menu and click on Add People (Figure 8):
Figure 8 Add People
10. Search for user B and select them. The user will appear under Name if they have been added successfully (Figure 9):
Figure 9 Name
11. To test the entitlement has been enabled, user B (Mary Smith) must now login to Symphony and attempt to post on user A's Wall. As user B, navigate to the profile of user A and in the upper right corner, click on the 3 dots followed by Post on Behalf of (Figure 10):
Figure 10 Post On Behalf Of
12. Compose a post and publish it to user A's Wall by clicking Post (Figure 11):
Figure 11 Post
13. Navigate to user A's Wall and confirm the post is visible
Note: This Knowledge Article assumes the option to allow user to write to Wall posts is enabled at the pod and user-level