Configure delegates to post on your behalf

You may enable another user to post on your Wall on your behalf. To configure this option, certain Entitlements must be enabled.
 
Note: Entitlements can only be configured by users with administrator access
 
Enable entitlements by following these steps:
 
1. In Symphony, click Settings in the upper right-hand corner, followed by General (Figure 1):
 
1.png
 
Figure 1 Settings/General
 
2. Click Go to AC Portal at the bottom of the screen (Figure 2):
 
2.png
 
Figure 2 Go To AC Portal
 
3.  Click Edit Entitlements in the left-navigation (Figure 3):
 
1.png
 
Figure 3 Edit Entitlement
 
4. Ensure Can have delegates from the Edit Entitlements tab is enabled (Figure 4):
 
4.png
 
Figure 4 Can Have Delegates
 
5. Remaining in the AC Portal, navigate to Browse Accounts and search for the user you wish to enable Delegates for (Figure 5):
 
5.png
 
Figure 5 Browse Accounts
 
Note: In this scenario, user A will allow user B to post to user A's Wall
 
6. Ensure Can have delegates from the Entitlements tab is enabled (Figure 6):
 
6.png
 
Figure 6 Can Have Delegates
 
7. Exit the AC Portal and return to the main Symphony window.
 
8. As user A, navigate to the Permissions tab from the Settings menu and click on Add People (Figure 7):
 
7.png
Figure 7 Add People
 
9. Search for user B and select them. The user will appear under Name if they have been added successfully (Figure 8):
 
8.png
Figure 8 Name
 
10. To test the entitlement has been enabled, user B (Mary Smith) must now login to Symphony and attempt to post on user A's Wall. As user B, navigate to the profile of user A and in the upper right corner, click on the 3 dots followed by Post on Behalf of (Figure 9):
 
9.png
Figure 9 Post On Behalf Of
 
11. Compose a post and publish it to user A's Wall by clicking Post (Figure 10):
 
10.png
Figure 10 Post
 
12. Navigate to user A's Wall and confirm the post is visible.
 
Note: This Knowledge Article assumes the option to allow user to write to Wall posts is enabled at the Pod and user level