How to update a user's email address

Note: This change can only be performed by users with administrator access.

 

Update a user's email address by following these steps:

 

1. In Symphony, click the Settings cog wheel and select the General tab (Figure 1 and Figure 2):
 
Settings.png
 
Figure 1 Settings
General.png
Figure 2 General
 
2. Click Admin Portal (Figure 3):
 
mceclip11.png
Figure 3 Admin Portal

Note: If this option is not available, you are not an administrator and therefore do not have access to the Admin Portal.

3. Click Begin Session (Figure 4):

 

Begin_Session.png

Figure 4 Begin Session

 

4. Click Browse Accounts (Figure 5):

 

3.png

Figure 5 Browse Accounts

 

5. Search for the relevant user (Figure 6):

 

4.png

Figure 6 Search

6. Click User Information (Figure 7):

 

4.png

Figure 7 User Information

 

7. Edit the email address in the Contact Information section as required (Figure 8):

 

Untitled.png

Figure 8 Contact Information

 

8. Click Save (Figure 9):

mceclip0.png

Figure 9 Save