How to change your email address

Symphony does not have permission to update information such as your email address in your company pod. However, if you have an admin account, you can update this type of information yourself via the Admin Portal.


Change your email address by following these steps:


1. In Symphony, click Settings in the upper right-hand corner, followed by General (Figure 1):



 Figure 1 Settings/General


2. Click Go to AC Portal at the bottom of the screen (Figure 2):



Figure 2 Go To AC Portal

3. Click Browse Accounts in the left-navigation (Figure 3):



Figure 3 Browse Accounts

4. Search for the account you wish to amend the email address for and click User Information (Figure 4):



Figure 4 User Information


5. Edit the email address in the Contact Information section as required (Figure 5):



Figure 5 Contact Information


6. Click Save and exit the AC Portal (Figure 6):



Figure 6 Save