How to check your pod connection

Determine which pod your Symphony client is connected to by following these steps:


Symphony Desktop Application (SDA)

For SDA, use Developer Tools to obtain the relevant information:


1. Display Developer Tools by pressing Ctrl+Shift+I in the SDA.


2. Navigate to the Console menu (Figure 1):



Figure 1 Console menu


3. Type document.location in the Console menu and press Enter (Figure 2):



Figure 2 Document.location


4. The connected pod will be displayed (Figure 3):



Figure 3 Connected pod


Note: Where companyabc is the name of your pod.


Note: If is the returned value, this is a Community Connect pod. 


Google Chrome

For Google Chrome, the URL will provide the pod's name. For example, a pod owned by companyabc would be displayed as Figure 4:



Figure 4 URL


Note: Where companyabc is the name of your pod.


If the above does not provide you with the desired pod information, please contact the Symphony Support team at and inform them that you are experiencing issues with identifying which pod you are connected to.