Navigate the Admin Portal

The Admin Portal allows a user with the correct permissions to configure various individual and company wide settings, such as if a user can chat externally or share files, and if functionality such as single sign on (SSO) or Content Export (CE) are used.

1. In Symphony, click the Settings cog wheel and select the General tab (Figure 1 and Figure 2):
 
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Figure 1 Settings
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Figure 2 General
 
2. Click Admin Portal (Figure 3):
 
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Figure 3 Admin Portal

Note: If this option is not available, you are not an administrator and therefore do not have access to the Admin Portal.

3. Click Begin Session (Figure 4):

 

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Figure 4 Begin Session

 

4. Upon entering the Admin Portal, the Browse Accounts menu will be displayed (Figure 5):

 

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Figure 5 Browse Accounts menu

 

From here, you can search for and edit existing accounts or create new accounts.

 

5. Navigate to other areas of the Admin Portal listed below to perform specific tasks as required:

 

  • Compliance.
  • Malware Scanning.
  • Apps.
  • Company Settings.
  • Resources.

6. A search option is also available at the top of the Admin Portal (Figure 6):

 

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Figure 6 Search

 

If you require further assistance with the Admin Portal, please contact the Symphony Support team at support@symphony.com