Logo

  |  Help Center

English (US) 日本語
  1. Symphony Help Center
  2. Symphony Administrators

Symphony Administrators

Learn how to set up, manage, and train your team for secure collaboration

Access and Navigation

Navigate the admin portal
Sign into and out of the admin portal

Team Management and Accounts

Analytics on your symphony accounts
Browse and review accounts
Change account information
Create a new admin account
Create a new service account
Create multiple accounts at once
See all 7 articles

Compliance

Audit trails
Ban and unban users
Content export and formats
Disclaimers
Expression filters
Information barriers
See all 10 articles

Company Settings

Accessing apps
Allow external communication
Disable single sign-on (SSO)
Enable single sign-on (SSO)
Set available company-wide features
Set available user features
See all 7 articles

Troubleshooting

Bypass SSO to login automatically with ADFS authentication
How to clear your cache
How to download the Symphony Desktop Application (SDA)
How to generate JWT/RSA tokens
Symphony statuses
Troubleshooting Symphony login issues
See all 186 articles

Need Additional Help?

Admin Guide

©2020 Symphony Communication Services, LLC. All rights reserved.

Symphony Administrators Sign In
Powered by Zendesk