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Symphony Administrators

Learn how to set up, manage, and train your team for secure collaboration

Access and Navigation

Change your password
Navigate the admin portal
Sign into and out of the admin portal

Team Management and Accounts

Analytics on your symphony accounts
Browse and review accounts
Change account information
Create a new admin account
Create a new service account
Create multiple accounts at once
See all 7 articles

Compliance

Audit trails
Ban and unban users
Context export & formats
Disclaimers
Expression filters
Information barriers
See all 10 articles

Company Settings

Accessing apps
Allow external communication
Disable single sign-on (SSO)
Enable single sign-on (SSO)
Set available company-wide features
Set available user features
See all 7 articles

Troubleshooting

'Search user' call returns no results for CEP pod
Accessing a test pod on mobile
Attachment limitations
Auditorium room functionality
Blank screen issues
Bookmark expiration
See all 116 articles

Need Additional Help?

Admin Guide