A privileged account is required to create a Symphony Group or modify members. Typically this will be an administrator account, or potentially via an automated provisioning bot.
If a user is unable to create a Symphony Group, please confirm that they have an administrator account with your internal IT team.
If you are still experiencing issues after confirming that the account privileges should allow this action, please contact Symphony Support at support@symphony.com for further assistance.
Full details on Symphony Groups can be found below:
If you require further assistance on Symphony Groups, please contact the Symphony Support team at support@symphony.com