Removing members from a group chat on WeChat Connect

Remove members from group chat on WeChat by following these steps:

1. From Symphony, open the WeChat Connect extension application (Figure 1):

Figure 1 WeChat Connect

Note: If WeChat Connect is not available in the application list within Symphony Market, please check with your internal IT team to see if you have the correct permissions to access this app.

2. Select the Rooms tab (Figure 2):

WeChat_ROOMS_tab.png

Figure 2 Rooms tab

3. Locate the room you wish to remove members from.

4. Hover over the three dot menu on the right hand side and select Manage members (Figure 3):

WeChat_ROOMS_tab_Add_Member.png

Figure 3 Three dot menu

5. Remove the desired member(s) from the room by selecting Remove from conversation from the corresponding three dot menu (Figure 4):

Figure 4 Remove from conversation

6. Return to the room and check whether the members have been removed as expected.

Full details on WeChat Connect can be found below:

WeChat Federation Documentation

If you require further assistance on WeChat Connect, please contact the Symphony Support team at support@symphony.com