Removing members from a group chat on WeChat Connect

Remove members from group chat on WeChat by following these steps:

 

1. From Symphony, open the WeChat Connect extension application (Figure 1):

 

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Figure 1 WeChat Connect

 

Note: If WeChat Connect is not available in the application list within Symphony Market, please check with your internal IT team to see if you have the correct permissions to access this app

 

2. Tap on the Rooms tab (Figure 2):

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Figure 2 Rooms Tab

 

3.  Locate the room you wish to remove members from

 

4. Hover over the 3 dots on the right hand side and click Manage Members (Figure 3):

 

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Figure 3 3 Dots

 

5. Remove the desired member(s) from the room by clicking the trash icon (Figure 4):

 

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Figure 4 Remove

 

6. Return to the room and check the members have been removed as expected

 

Full details on WeChat Connect can be found below:

 

WeChat Connect Starter Guide

WeChat Connect Admin Guide

 

If you require further assistance on WeChat Connect, please contact the Symphony Support team at support@symphony.com