Adding members to a group chat on WeChat Connect

Add members into a group chat on WeChat by following these steps:

1. From Symphony, open the WeChat Connect extension application (Figure 1):

Figure 1 WeChat Connect

Note: If WeChat Connect is not available in the application list within Symphony Market, please check with your internal IT team to see if you have the correct permissions to access this app.

2. Select the Rooms tab (Figure 2):


Figure 2 Rooms tab

3. Locate the room you wish to add the new member(s) into.

4. Hover over the three dot menu on the right hand side and select Add Member (Figure 3):


Figure 3 Three dot menu

5. Add the desired member(s) permitted to use WeChat into the room (Figure 4):

Figure 4 Add Members

6. Select Add (Figure 5):

Figure 5 Add

7. Return to the room and check whether the members have been added as expected.

Full details on WeChat Connect can be found below:

WeChat Federation Documentation

If you require further assistance on WeChat Connect, please contact the Symphony Support team at