Creating a group chat on WeChat Connect

Create a WeChat group by following these steps:


1. From Symphony, open the WeChat Connect extension application (Figure 1):



Figure 1 WeChat Connect


Note: If WeChat Connect is not available in the application list within Symphony Market, please check with your internal IT team to see if you have the correct permissions to access this app.


2. Tap on the Rooms tab (Figure 2):



Figure 2 Rooms Tab


3. Tap New Room (Figure 3):



Figure 3 New Room


4. Enter the name of the room you wish to create (Figure 4):



Figure 4 Room Name


Note: By default, the name of the user creating the room will be entered into the Internal Member Input box.

Note: The user can remove themselves or add other users from your firm into this room.


Note: Connect Members are any WeChat contacts that the user has added to the Contact list.


5. Tap Create.


6. Confirm the room is available to use in the Chat list (Figure 5):



Figure 5 Room


Full details on WeChat Connect can be found below:


WeChat Connect Starter Guide

WeChat Connect Admin Guide


If you require further assistance on WeChat Connect, please contact the Symphony Support team at