Create a WeChat group by following these steps:
1. From Symphony, open the WeChat Connect extension application (Figure 1):
Figure 1 WeChat Connect
Note: If WeChat Connect is not available in the application list within Symphony Market, please check with your internal IT team to see if you have the correct permissions to access this app.
2. Select the Rooms tab (Figure 2):
Figure 2 Rooms tab
3. Select New Room (Figure 3):
Figure 3 New Room
4. Enter the name of the room you wish to create (Figure 4):
Figure 4 Room Name
Notes:
- By default, the name of the user creating the room will be entered into the Internal members box. The user can remove themselves or add other users from your firm to this room.
- External members are any WeChat contacts that the user has added to their contact list.
5. Select Create.
6. Confirm the room is available to use in the chat list (Figure 5):
Figure 5 Chat list
Full details on WeChat Connect can be found below:
WeChat Federation Documentation
If you require further assistance on WeChat Connect, please contact the Symphony Support team at support@symphony.com