Adding members into a group chat on WhatsApp

Add members into group chat on WhatsApp by following these steps:


1. From Symphony, open the WhatsApp Connect extension application (Figure 1):



Figure 1 WhatsApp Connect


Note: If WhatsApp Connect is not available in the application list within Symphony Market, please check with your internal IT team to see if you have the correct permissions to access this app


2. Tap on the Rooms tab (Figure 2):



Figure 2 Rooms Tab


3.  Locate the room you wish to add the new member(s) into


4. Hover over the 3 dots on the right hand side and click Add Members (Figure 3):



Figure 3 3 Dots


5. Add the desired member(s) permitted to use WhatsApp into the room (Figure 4):



Figure 4 Add Members


Click Add (Figure 5):



Figure 5 Add


7. Return to the room and check the members have been added as expected


Note: The room status status may change from Active to Limited when you add a new WhatsApp contact into the room. Limited status indicates that at least one contact has not responded to the last message within 24 hours