Remove a WhatsApp Connect contact by following these steps:
1. Open the WhatsApp Connect app and tap the three dot menu (Figure 1):
Figure 1 Three dot menu
2. Tap Remove Contact (Figure 2):
Figure 2 Remove contact
3. Tap Remove to confirm (Figure 3):
Figure 3 Remove
4. Read the warning message and then tap Confirm (Figure 4):
Figure 4 Confirm
5. The WhatsApp Connect user will be removed from both the Contacts and Rooms tabs (Figure 5 and Figure 6):
Figure 5 Contacts tab
Figure 6 Rooms tab
Note: The above steps will also remove the contact from the advisor's contacts and rooms list.
Full details on WhatsApp Connect can be found below:
WhatsApp Connect Admin and User Guide
If you require further assistance on WhatsApp Connect, please contact the Symphony Support team at support@symphony.com