How to remove a WhatsApp Connect contact

Remove a WhatsApp Connect contact by following these steps:


1. Open the WhatsApp Connect app and tap the three dot menu (Figure 1):



Figure 1 Three dot menu


2. Tap Remove Contact (Figure 2):



Figure 2 Remove contact


3. Tap Remove to confirm (Figure 3):



Figure 3 Remove


4. Read the warning message and then tap Confirm (Figure 4):



Figure 4 Confirm


5. The WhatsApp Connect user will be removed from both the Contacts and Rooms tabs (Figure 5 and Figure 6):



Figure 5 Contacts tab



Figure 6 Rooms tab


Note: The above steps will also remove the contact from the advisor's contacts and rooms list.


Full details on WhatsApp Connect can be found below:


WhatsApp Connect Admin and User Guide


If you require further assistance on WhatsApp Connect, please contact the Symphony Support team at