Filter your chat list

You can filter your chat list by @mentions or unread messages to help you access the information you want more easily. Federation users benefit from additional chat filter option specific to their federated channels.

All Symphony users

  1. To filter your chat list, select one of the @mentions or Unread tabs at the top of your chat list.


Federation users

Users entitled to Federation Channels such as WhatsApp, WeChat, SMS & Voice Direct, or LINE can use the Channels filters in the chat list to filter conversations by channel.

  1. To filter your chat list, select the Filters icon , then one or several channels.