How to capture Mana logs

Mana logs contain useful logging information which can assist in troubleshooting certain scenarios.

To capture mana logs, from Symphony, press Ctrl+Shift+DThe logs will be automatically captured and downloaded to your Downloads folder.

Compose an email and send the mana logs to Symphony Support at

Note: If the files are too large to email, inform the support team, who can arrange to receive the files via the secure file transfer site Filevault.