How to capture Mana logs

Mana logs contain useful logging information which can assist in troubleshooting certain scenarios.


Capture Mana logs by following these steps:


1. From Symphony, press Ctrl + Shift + D.


2. The logs will be automatically captured and downloaded (Figure 1):



Figure 1 Mana logs


3. Compose an email and send the Mana logs to Symphony Support at


Note: If the files are too large to email, inform the support team, who can arrange to receive the files via the secure file transfer site Filevault.