How to: Create External Connections as a Firm Admin in Portal

Requirements

  • Firm Admin Role
  • Near end group name
  • Far end group name
  • Button Type (Ringdown or Shoutdown)
  • Near end button label 
  • Far end button label

Instructions:

  1. Navigate to Cloud9 Administration Portal and login.

  2. Click "Connections" on the navigation panel.

  3. Click "Add Connection".



  4. Fill out applicable fields
    • Counterparty Type: External
    • Record Connection: Match User Preference
    • Create Connection FromNear end group name
    • Create Connection To: Far end group name
    • Connection TypeButton Type
    • My Firm Button Label: Near end button label
    • Remote Firm Button LabelFar end button label



  5. Click "Add Connection". 

  6. Adding button to users layout
    • Option 1 - Does not require user to relog into Cloud9 application
      • Instruct the far end and near end trader to accept the invitation in their "New Invitations".
    • Option 2 - Requires near end trader to relog into Cloud9 application
      • Add connection to user's layout via Edit Layout in the Users section.