How to disable an information barrier

Note: This entitlement can only be configured by users with administrator access.

When an Information Barrier (IB) is no longer required, it can be disabled from the Admin Portal and the restrictions it enforced will no longer apply.


Note: You cannot fully delete an IB, only disable it.


1. In Symphony, click the Settings cog wheel and select the General tab (Figure 1 and Figure 2):
Figure 1 Settings
Figure 2 General
2. Click Admin Portal (Figure 3):
Figure 3 Admin Portal


3. Click Information Barriers (Figure 4):


Figure 4 Information Barriers

4. Search for the IB to be disabled from the list provided and select it (Figure 5):

Figure 5 Enabled

Note: The IB should currently be displayed as enabled.

5. Click Disable to the right of the IB (Figure 6):

Figure 6 Disabled

6. The IB will now be disabled and its restrictions will no longer be enforced.