To provide the best Symphony Meetings experience, the customer network must be configured for efficient communication with the Symphony Meetings infrastructure. To do this, ensure all firewalls allow:
- Outbound UDP traffic on port 10000
- Outbound TCP traffic on port 4443
Note: Not allowing outbound UDP traffic will impact the overall quality of Symphony Meetings. For a stricter network configuration, the user can limit the outbound ports to the endpoints listed below
Symphony Meetings in a Production environment requires the following whitelisting on the customer network:
Symphony Meetings in a UAT environment requires the following whitelisting on the customer network:
Respectively, for customers that don’t support DNS based firewalls/proxies the following addresses also need whitelisting:
If you experience any problems during this configuration, please contact the Symphony Support team at firstname.lastname@example.org and inform them that you are experiencing issues with cloud-based WebRTC whitelisting.