To provide the best Symphony Meetings experience, the customer network must be configured for efficient communication with the Symphony Meetings infrastructure. To do this, ensure all firewalls allow:
- Outbound UDP traffic on port 10000
- Outbound TCP traffic on port 4443
Note: Not allowing outbound UDP traffic will impact the overall quality of Symphony Meetings. For a stricter network configuration, the user can limit the outbound ports to the endpoints listed below
Production Environment
Symphony Meetings in a Production environment requires the following whitelisting on the customer network:
- 3.234.19.114
- 52.73.55.216
- 3.225.253.134
- 18.235.57.211
- 54.82.176.45
- 34.243.161.125
- 3.248.151.39
- 34.245.247.7
- 34.242.23.133
- 54.72.21.98
- 18.140.194.212
- 18.139.150.196
- 18.140.39.141
- 18.141.93.139
- 52.76.157.42
- 18.141.69.90
- 3.0.168.253
- 18.138.97.13
- 13.251.168.60
- 13.251.162.144
UAT Environment
Symphony Meetings in a UAT environment requires the following whitelisting on the customer network:
Respectively, for customers that don’t support DNS based firewalls/proxies the following addresses also need whitelisting:
- 34.192.197.224
- 3.224.39.25
- 46.51.131.137
- 52.212.53.40
- 13.228.35.140
- 3.0.164.25
If you experience any problems during this configuration, please contact the Symphony Support team at support@symphony.com and inform them that you are experiencing issues with cloud-based WebRTC whitelisting.