To provide the best Symphony Meetings experience, the customer network must be configured for efficient communication with the Symphony Meetings infrastructure. To do this, ensure all firewalls allow:
- Outbound UDP traffic on port 10000 - 10005
- Outbound TCP traffic on port 4443
Note: Not allowing outbound UDP traffic will impact the overall quality of Symphony Meetings. For a stricter network configuration, the user can limit the outbound ports to the endpoints listed below
Production Environment
Symphony Meetings in a Production environment requires the following whitelisting on the customer network:
- mbr.us-east-1.symphony.com
- mbr.eu-west-1.symphony.com
- mbr.ap-southeast-1.symphony.com
- mbr.eu-west1.symphony.com
- mbr.us-east4.symphony.com
- mbr.asia-southeast1.symphony.com
- 3.234.19.114
- 52.73.55.216
- 3.225.253.134
- 18.235.57.211
- 54.82.176.45
- 34.243.161.125
- 3.248.151.39
- 34.245.247.7
- 34.242.23.133
- 54.72.21.98
- 18.140.194.212
- 18.139.150.196
- 18.140.39.141
- 18.141.93.139
- 52.76.157.42
- 18.141.69.90
- 3.0.168.253
- 18.138.97.13
- 13.251.168.60
- 13.251.162.144
- 35.187.111.240
- 34.140.202.64
- 34.140.177.37
- 34.140.159.163
- 35.205.223.108
- 35.195.169.188
- 35.187.186.102
- 35.233.33.141
- 34.78.137.130
- 34.140.178.87
- 34.86.100.96
- 34.85.172.61
- 34.145.253.188
- 35.199.30.241
- 35.245.175.94
- 35.199.25.208
- 34.150.194.31
- 35.245.214.35
- 34.85.227.93
- 35.236.214.201
- 34.124.201.140
- 34.124.178.239
- 34.124.217.182
- 34.124.192.193
- 34.124.144.49
- 34.124.255.212
- 34.124.183.99
- 34.87.137.196
- 34.87.173.71
- 34.124.158.115
UAT Environment
Symphony Meetings in a UAT environment requires the following whitelisting on the customer network:
- mbr.us-east-1.uat.symphony.com
- mbr.eu-west-1.uat.symphony.com
- mbr.ap-southeast-1.uat.symphony.com
- mbr.eu-west1.test.symphony.com
Respectively, for customers that don’t support DNS based firewalls/proxies the following addresses also need whitelisting:
- 34.192.197.224
- 3.224.39.25
- 46.51.131.137
- 52.212.53.40
- 13.228.35.140
- 3.0.164.25
- 34.140.15.21
- 35.187.59.91
If you experience any problems during this configuration, please contact the Symphony Support team at support@symphony.com