Symphony Public pod - how to change your password

Users who access the Symphony service provided at https://my.symphony.com (the free, public version of the product) by entering a username and password can change their password with these steps:

 

1. In Symphony, click Settings in the upper right-hand corner, then click Security (Figure 1):

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 Figure 1 Settings/Security

 

2. From the Security tab, enter the Current Password, followed by the New Password and click Update (Figure 2):

 

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Figure 2 Password Reset

 

3. For added security, Two-Step Verification can be used at this stage (Figure 3):

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Figure 3 Two-Step Verification

 

4. The new password will take effect the next time you sign in

 

Note: This process does not apply to users who have SSO enabled