Depending on your chat layout, not every sent message will automatically display a timestamp, and it might not be clear how to obtain information such as the conversation/message ID.
Obtain the conversation/message ID of a message with no timestamp by following these steps:
1. When a user sends multiple messages consecutively, only the first message will have a timestamp displayed (Figure 1):
Figure 1 Single timestamp
2. To view the timestamp of the other messages, simply hover over the other messages and the timestamp will automatically appear (Figure 2):
3. You can then select each individual timestamp to display the conversation/message ID for that specific message (Figure 3):
Figure 3 Conversation/Message ID