WeChat mini app subscribe to new message notification

From the WeChat mini app home screen, a message periodically appears offering to notify the user when a contact sends them a message.

  1. Selects Allow.
  2. Select the Don't Ask Again check box, then Allow once more.

This will ensure you receive notifications when a contact sends you a message. If you select Don’t allow, or Cancel in the second message, new message notifications won't be received.


  • The WeChat mini app must be closed and reopened for the new settings to take effect.
  • If the WeChat mini app is open on your screen, notifications won't be sent. Notifications are only sent when the app is minimized or completely closed.

Full details on WeChat Connect can be found in the WeChat Connect Starter Guide and WeChat Connect Admin Guide.

If you require further assistance on WeChat Connect, please contact the Symphony Support team at support@symphony.com