How to block communication from your pod to the Public pod

Block communication from your pod to the Public pod by following these steps: 

1. In Symphony, click Settings in the upper right-hand corner, followed by General (Figure 1):

 

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 Figure 1 Settings/General

 

2. Click Go to AC Portal at the bottom of the screen (Figure 2):

 

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Figure 2 Go To AC Portal
 
Note: Alternatively, navigate to https://companyabc.symphony.com/?admin as an administrator (where companyabc is the name of your pod)

 

3. Navigate to MANAGE BLACKLIST within Company Settings (Figure 3):

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Figure 3 Manage Blacklist

4. Enable Blacklist public Symphony users (Figure 4):

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Figure 4 Blacklist public Symphony users

 

5. Click Save (Figure 5):

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Figure 5 Save

 

Note: By enabling this option, some of your users' conversations and messages will be removed. Additionally, a yellow banner stating some of your conversations were deactivated due to policy enforcement may be displayed