Scrolling issue in Google Chrome

A recent change in Google Chrome version 85 has changed the way scrolling coordinates are calculated and can cause a user to experience trouble scrolling up to previous messages.
 
Note: This issue does not impact the Symphony Desktop Application (SDA) version of Symphony 

There is a fix in progress to address this issue but it is not deployed yet. If a user is not in a position to use the SDA version of Symphony, there is a current workaround for this bug found by navigating to chrome://flags in the address bar and disabling the CSSOM View Scroll Coordinates flag (Figure 1):

1.png
Figure 1 CSSOM View Scroll Coordinates

After disabling this setting, the user will need to close all browser sessions and relaunch them. The scrolling issue will then be resolved.

Note:
Do not use Incognito mode for this change