Scrolling issue in Google Chrome

A recent change in Google Chrome version 85 has changed the way scrolling coordinates are calculated and can cause a user to experience trouble scrolling up to previous messages.
Note: This issue does not impact the Symphony Desktop Application (SDA) version of Symphony 

There is a fix in progress to address this issue but it is not deployed yet. If a user is not in a position to use the SDA version of Symphony, there is a current workaround for this bug found by navigating to chrome://flags in the address bar and disabling the CSSOM View Scroll Coordinates flag (Figure 1):

Figure 1 CSSOM View Scroll Coordinates

After disabling this setting, the user will need to close all browser sessions and relaunch them. The scrolling issue will then be resolved.

Do not use Incognito mode for this change