How to obtain SFTP information for content archiving

Obtain SFTP information for content archiving by following these steps:

1. In Symphony, click Settings in the upper right-hand corner, followed by General (Figure 1):

 

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 Figure 1 Settings/General

 

2. Click Go to AC Portal at the bottom of the screen (Figure 2):

 

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Figure 2 Go To AC Portal

 

3. Click Export Content followed by the SFTP tab (Figure 3):

 

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Figure 3 Content Export

 

4. The SFTP Information and SFTP Authentication data will be displayed. This can be shared with the customer's third party archive provider to allow them to download the files as required