Clear all unread message alerts

If you would like to clear all unread messages in you chat list, you can use the clear alerts feature to remove notifications (Figure 1):

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Figure 1: Unread Messages


Clear all unread message alerts by following these steps:

 

1. Click on the 3 dots to the right of your chat menu and then click Clear alerts (Figure 2):

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Figure 2: Clear Alerts

2. Click OK to confirm you want to clear the unread message alerts (Figure 3):

 

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Figure 3: Clear Alerts Confirmation

 

3. All notifications will be cleared when you return to Symphony (Figure 4):

 

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Figure 4 Unread Message Alerts Cleared

 

Note: For the Symphony Desktop Application (SDA), clearing unread message alerts will also clear the Symphony message counter displayed on the icon in your taskbar.