Symphony Desktop Application (SDA) crashes using Citrix

One of the key security features of Chromium is that all blink rendering/JavaScript code is executed within a sandbox. This sandbox uses operating specific functionality to ensure that errors and misconfiguration are contained within the sandbox itself, therefore preventing permanent and potentially damaging changes from being made to the system.

The sandbox functionality has been enabled by default since Symphony Desktop Application (SDA) 3.8.x. however it has been recently discovered that Chromium based applications with a sandbox switch installed on a network drive or virtual space can cause a crash for the SDA.

To resolve this, the path of the Target needs to be amended in the Symphony Properties by following these steps:

 

1. Right click on the Symphony application and click Properties (Figure 1):

mceclip0.png

Figure 1 Symphony Shortcut Properties

 

2. Click on the Shortcut tab (Figure 2):

 

mceclip1.png

Figure 2 Shortcut Tab

 

3. In the Target field, type --no-sandbox at the end of the file path (Figure 3):

mceclip2.png

Figure 3 Target

4. Click Apply followed by OK

This SDA will now run as expected and will not be affected by this crashing issue.