If your Agent is on-prem and you require debug logs to troubleshoot an issue, you can enable them through a change in the startup.sh or start.sh file of the Agent.
To enable debug logs, set the following parameter to enable Debug log level logging:
-DlogLevel=DEBUG
Then to enable the debug, add the parameter to the following line:
exec java $JAVA_OPTS -DlogLevel=DEBUG -jar $AGENT_EXECUTABLE --agent.config=$AGENT_CONFIG
Note: The parameter must come before -jar argument.
To disable the debug log level logging, remove this parameter from the startup.sh file and ensure the line matches below:
exec java $JAVA_OPTS -jar $AGENT_EXECUTABLE --agent.config=$AGENT_CONFIG
Note: Enabling or disabling the debug log level will require an Agent restart for the change to take effect. Please check your internal restart process before proceeding with this change.