Cloud-based WebRTC V1 - IP addresses and ports to whitelist

With the cloud deployment option, meetings can be hosted in the cloud using HA proxies and
Media Bridges accessed via the customer’s cloud service connection.

The cloud architecture is ideal for large organizations seeking to familiarize themselves with
Symphony meetings via a proof of concept or for smaller organizations of less than 50 employees who do not have the resources to provision an on-premises VM (virtual machine).

Once Symphony has enabled webRTC on your pod, you need to configure your firewall. To start using the cloud RTC service, the following IP addresses must be whitelisted on your firewall:

  • 52.55.96.208
  • 52.55.48.145
  • 52.74.28.100
  • 52.54.210.230
  • 52.220.43.99
  • 52.207.153.90
  • 34.247.205.142
  • 34.243.163.186

To use cloud-based WebRTC v1, the following TCP ports must also be opened on the firewall for communication to the IP addresses above:

  • Signaling: TCP port 443 (this should already be open)
  • Media: UDP port 10000 (UDP)
  • Media fallback: TCP port 443 (if UDP port 10000 is not available)

If you experience any problems during this configuration, please contact the Symphony Support team at support@symphony.com and inform them that you are experiencing issues with cloud-based WebRTC V1 whitelisting.