Mobile SSO login issue with Windows Azure

Symphony mobile version 1.55 (iOS) and 2.55 (Android) supports Windows Azure AD. As a result, the internal rule configuration in Azure AD may take priority over the Symphony configuration and could  prevent user access unintentionally (Figure 1):

 

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Figure 1 Inability To Sign In With SSO

 

To resolve this issue, have your internal mobile team ensure the browser under Symphony is permitted in the the Intune policy for Windows Azure AD.

 

Note: Refer here to check if there is a Chrome policy permit

 

We recommend adding Symphony as the registered app to ensure the mobile device is registered. Read more information for iOS and Android.