Search user call on a CEP instance returns no results

When using the search user call on a CEP instance, no results are returned even if users that match the search criteria exist.

"count": 0,
"skip": 0,
"limit": 0,
"searchQuery": {
"query": "test"
"users": []

Due to the nature of CEP instances and their limited functionality, this is expected behavior as user search is disabled for this type of Symphony instance.

If you require further assistance with your CEP instance, please contact the Symphony Support team at