Search user call returns no results

When using the search user call on a CEP pod, no results are returned even if users that match the search criteria exist (Figure 1):

"count": 0,
"skip": 0,
"limit": 0,
"searchQuery": {
"query": "test"
"users": []

Figure 1 Command

Due to the nature of CEP pods and their limited functionality, this is expected behavior as user search is disabled for this type of pod.

If you require further assistance with your CEP pod, please contact the Symphony Support team at