Enable message forwarding by following these steps:
Note: Alternatively, navigate to https://companyabc.symphony.com/?admin as an administrator (where companyabc is the name of your pod)
3. In the left nav, click on Edit Entitlements (Figure 3):
Figure 3 Edit Entitlements
4. From the Edit Entitlements tab, scroll down to Pod-Level Entitlements and enable Allow Message Forwarding (Figure 4):
Figure 4 Allow Message Forwarding
5. Click Save (Figure 5):
Figure 5 Save
1. In Symphony, click Settings in the upper right-hand corner, followed by General (Figure 1):
Figure 1 Settings/General
2. Click Go to AC Portal at the bottom of the screen (Figure 2):