Download the Symphony Desktop Application (SDA) from the Admin Portal by following these steps:
1. In Symphony, select the Settings icon (Figure 1):
Figure 1 Settings
2. Select Admin Portal.
Note: This option is only available if you're a designated Administrator with Admin Portal access.
3. Select Begin Session.
Note: Session Objective and Comments are optional fields and are not required to access the Admin Portal.
4. Select Downloads (Figure 5):
Figure 5 Downloads
5. Download the desired SDA for Windows or Mac and then follow the on screen instructions manually to complete the install (Figure 6):
Figure 6 SDA downloads
Note: Refer to the Knowledge Article found here on how end users can download the SDA without having to use the Admin Portal.