How to download the Symphony Desktop Application (SDA) from the Admin Portal

Download the Symphony Desktop Application (SDA) from the Admin Portal by following these steps:

 

1. In Symphony, select the Settings icon (Figure 1):

 

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Figure 1 Settings

 

2. Select Admin Portal.

 

Note: This option is only available if you're a designated Administrator with Admin Portal access.

 

3. Select Begin Session.

 

Note: Session Objective and Comments are optional fields and are not required to access the Admin Portal.

 

4. Select Downloads (Figure 5):

 

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Figure 5 Downloads

 

5. Download the desired SDA for Windows or Mac and then follow the on screen instructions manually to complete the install (Figure 6):

 

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Figure 6 SDA downloads

 

Note: Refer to the Knowledge Article found here on how end users can download the SDA without having to use the Admin Portal.