How to update a user's name

This change can only be performed by users with administrator permissions.

To update a user's name:

1. In Symphony, select the Settings icon.

2. Select Admin Portal.

This option is only available if you're a designated Administrator with Admin Portal access.

3. Select Begin Session.

Session Objective and Comments are optional fields and are not required to access the Admin Portal.

4. Select Browse Accounts.

5. Search for the relevant user.

6. Update the user's name as required in the Basic Information section.

7. Select Save at the bottom of the page.