How to update a user's name

Note: This change can only be performed by users with administrator access.

Update a user's name by following these steps:

1. In Symphony, select the Settings icon (Figure 1):

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Figure 1 Settings

2. Select Admin Portal.

Note: This option is only available if you're a designated Administrator with Admin Portal access.

3. Select Begin Session.

Note: Session Objective and Comments are optional fields and are not required to access the Admin Portal.

4. Select Browse Accounts (Figure 2):

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Figure 2 Browse Accounts

5. Search for the relevant user (Figure 3):

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Figure 3 Search

6. Update the user's name as required in the Basic Information section (Figure 4):

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Figure 4 Basic Information

7. Select Save (Figure 5):

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Figure 5 Save