Electron
When running Symphony in Electron, your presence status (Figure 3) is changed to Away after 5 minutes of inactivity on the entire machine, e.g. if you do not touch your mouse or keyboard for more than 5 minutes, you will automatically be set to Away.
Figure 3 Presence Status
Note: Any activity on the machine, even outside of the Symphony window, will result in the presence status remaining as Available
Automatic change of presence will only occur if you set yourself to Available or Busy. In these 2 scenarios, after 5 minutes of inactivity on the entire machine, the status will switch to Away and upon activity being detected in the Symphony window, the status will return to it's prior selection, either Available or Busy.
If you set a manual status such as Away, In a Meeting, Be right back, Off work or Out of office, it will not automatically be changed by inactivity.
The possible status changes for different scenarios are displayed below (Figure 4):
| Status | After 5 Minutes of Complete Inactivity | Return to Activity in Symphony | Exit and Return to Symphony |
| Available | Away | Available | Available |
| Away | Away | Away | Away |
| In a meeting | In a meeting | In a meeting | In a meeting |
| Be right back | Be right back | Be right back | Be right back |
| Off work | Off work | Off work | Off work |
| Busy | Away | Busy | Busy |
| Out of office | Out of office | Out of office | Out of office |
Google Chrome
When running Symphony in Chrome, your presence status (Figure 1) is changed to Away after 5 minutes of inactivity within the Symphony window, e.g. if you switch to another browser tab or another application for more than 5 minutes, you will automatically be set to Away.
Figure 1 Presence Status
Automatic change of presence will only occur if you set yourself to Available or Busy. In these 2 scenarios, after 5 minutes of inactivity within the Symphony window, the status will switch to Away and upon activity being detected in the Symphony window, the status will return to it's prior selection, either Available or Busy.
If you set a manual status such as Away, In a Meeting, Be right back, Off work or Out of office, it will not automatically be changed by inactivity.
The possible status changes for different scenarios are displayed below (Figure 2):