Only users with administrator access can install Symphony on a shared machine. If required, multiple users can access Symphony from a single shared machine.
- Download the Symphony Desktop Application (SDA).
- Select the installation type For all users (admin required), and then select Install.
- Follow the on screen installation prompts.
- After installation completes, enter the URL of the Symphony instance you wish to sign in to and select Continue.
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- companyabc is the name of your Symphony instance.
- Select SSO only if your Symphony pod has been configured for SSO. If in doubt, do not select this option and contact your Symphony administrator.
- The SDA should now load and prompt you to sign in. Sign in with one set of credentials and confirm Symphony is working correctly.
- Sign out of Symphony and attempt to sign in again with a different set of credentials.
- Confirm Symphony is working correctly for the second user.
If these tests fail, please contact the Symphony Support team at support@symphony.com and inform them that you are experiencing issues with multiple users accessing Symphony from a shared machine.