Install the Symphony Desktop Application on a shared machine

Only users with administrator access can install Symphony on a shared machine. If required, multiple users can access Symphony from a single shared machine.

  1. Download the Symphony Desktop Application (SDA).
  2. Select the installation type For all users (admin required), and then select Install

  1. Follow the on screen installation prompts.

  1. After installation completes, enter the URL of the Symphony instance you wish to sign in to and select Continue.

    • companyabc is the name of your Symphony instance.
    • Select SSO only if your Symphony pod has been configured for SSO. If in doubt, do not select this option and contact your Symphony administrator.
  1. The SDA should now load and prompt you to sign in. Sign in with one set of credentials and confirm Symphony is working correctly.
  2. Sign out of Symphony and attempt to sign in again with a different set of credentials.
  3. Confirm Symphony is working correctly for the second user.
If these tests fail, please contact the Symphony Support team at and inform them that you are experiencing issues with multiple users accessing Symphony from a shared machine.