How to update a user's email address

This change can only be performed by users with administrator permissions.

To update a user's email address:

  1. In Symphony, select the Settings icon.

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  1. Select Admin Portal.

This option is only available if you're a designated Administrator with Admin Portal access.

  1. Select Begin Session.

Session Objective and Comments are optional fields and are not required to access the Admin Portal.

  1. Select Browse Accounts.

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  1. Search for the relevant user.

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  1. Select User Information.

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  1. Edit the email address in the Contact Information section as required.

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  1. Select Save at the bottom of the page.

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