If you have access to multiple pods, for example and test pod and a production pod, you can determine which pod you are connected to by following these steps:
Symphony Desktop Application
If you are using the Symphony Desktop Application (SDA), use Developer Tools to obtain the relevant information:
1. Display Developer Tools by pressing Ctrl+Shift+I in the SDA.
2. Navigate to the Console menu (Figure 1):
Figure 1 Console menu
3. Type document.location in the Console menu and press Enter (Figure 2):
Figure 2 Document.location
4. The connected pod will be displayed (Figure 3):
Figure 3 Connected pod
Note: Where companyabc is the name of your pod.
Note: If cp2.symphony.com is the returned value, this is the Symphony owned Community Connect pod.
Google Chrome
If you are using Google Chrome, the URL will provide the pod's name. For example, a pod owned by companyabc would be displayed as Figure 4:
Figure 4 URL
Note: Where companyabc is the name of your pod.
If the above does not provide you with the desired pod information, please contact the Symphony Support team at support@symphony.com and inform them that you are experiencing issues with identifying which pod you are connected to.