How to check your pod connection

If you have access to multiple pods, for example and test pod and a production pod, you can determine which pod you are connected to by following these steps:

Symphony Desktop Application

If you are using the Symphony Desktop Application (SDA), use Developer Tools to obtain the relevant information:

1. Display Developer Tools by pressing ctrl+shift+i in the SDA.

2. Navigate to the Console menu (Figure 1):


Figure 1 Console menu

3. Type document.location in the Console menu and press Enter (Figure 2):


Figure 2 Document.location

4. The connected pod will be displayed (Figure 3):



Figure 3 Connected pod

Note: Where companyabc is the name of your pod.

Note: If is the returned value, this is the Symphony owned Community Connect pod. 

Google Chrome

If you are using Google Chrome, the URL will provide the pod's name. For example, a pod owned by companyabc would be displayed as Figure 4:


Figure 4 URL

Note: Where companyabc is the name of your pod.

If the above does not provide you with the desired pod information, please contact the Symphony Support team at and inform them that you are experiencing issues with identifying which pod you are connected to.