How To Capture A Paragon Dump File

Capture a Paragon dump file by following the steps:

1. From your desktop, right click on the Task bar and select Task Manager (Figure 1):

 Dump_1.PNG

                Figure 1 Task Manager

2. Search for and right click on Paragon under the Processes tab. Select Create dump file (Figure 2):

 Dump_2.PNG

                                                 Figure 2 Create Dump File

3. The dump file will be stored on your Paragon installed directory. The Dumping process popup message (Figure 3) will be displayed once the dump file is created:

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            Figure 3 Dump File Location

4. Send the Paragon dump file to the Symphony Support team at support@symphony.com

Note: If the files are too large to email, inform the Symphony Support team. They can arrange to receive it using a secure file transfer site, Filevault