Security and personalization

For enhanced security, you can choose to lock your screen on Symphony Messaging. This functionality requires you authenticate your device each time you want to use Symphony Messaging.

You can unlock your screen on Symphony Messaging via a 6-digit code or your face ID.

Unlock via 6-digit code 

1. Tap the More menu in the bottom right corner of the app.
2. Tap Password and Security.
3. Turn on the Lock With Passcode option.
4. Select a 6-digit code.

6. Enter your 6-digit passcode twice to confirm it.

Unlock via Face ID 

1. Tap the More menu in the bottom right corner of the app.
2. Tap Password and Security.
3. Turn on the Lock With Passcode option.
4. Enable your passcode.
5. Turn on the Unlock with Face ID option.

If you require further assistance on mobile, please contact the Symphony Support team at support@symphony.com