On the Symphony Messaging Mobile App, you can:
- Follow colleagues
- Customize your profile
- Create wall posts
- Create and follow tags
- Create and follow signals
Following colleagues
Follow colleagues to get updates whenever they post to their wall.
- Tap the profile picture of the person you want to follow.
- Tap + next to their profile picture.
The ✓ icon indicates you are now following them.
- Tap the ✓ icon again to unfollow them.
Customizing your profile
- To view your profile, tap More in the bottom right corner of the app.
- Tap your name.
- To update your profile picture, tap your avatar or current picture.
- Select Change Photo.
You can crop the picture before uploading it.
Wall posts
Post to your wall to keep colleagues up-to-date. Anyone who follows you or views your profile will see the post on your wall.
- To view your profile, tap More in the bottom right corner of the app.
- Tap your name.
- Select Write Wall Post.
- After you’ve written your post, tap Publish.
- From your profile, tap on a post to view your wall.
You can delete, like, or share your posts, and like or share posts from your colleagues.
#hashtags
#hashtags are powerful ways to stay on top of trends or news. Users should ensure they use tags consistently so they can keep relevant information in a single feed. They can also create signals to aggregate and track relevant tags.
- To insert a tag in your message, type the # symbol followed by a word or words, such as #oilandgas or #XOM.
Creating Signals
A signal is an automatic content feed set up to track specific people and #hashtags.
- To create a new signal, tap Signals, then tap + in the top right corner of the app.
- Name the signal, add the people and keywords you wish to track.
- Tap Create.
Any time the chosen keywords are used in chats, you’ll receive a notification under My Signals.
- Tap the post to go to the original message where the keyword was posted.
If you require further assistance on mobile, please contact the Symphony Support team at support@symphony.com