Filter and search

You can filter your chat list to find the people you need to reach out to faster.

Filter your chat list

  1. Tap the Filter icon  to sort the chat list by All, Unread, or @mentions to address important chats quickly.

  1. Tap the filter options to switch between the different views.

Global search

Quickly find the person, message, file, or chat room you’re looking for.

  1. Tap the Search icon in the top right corner of your screen to access the Search bar and filter options.
  2. Type a search item. Matching information will be displayed as the word is typed.
  3. Narrow the search results by using the People, Rooms, Messages, or Posts filter tabs. 

Find and connect with external contacts

You can use the search to find and connect with people outside your organization.

  1. Type their name to begin searching.
  2. Tap their name in the results list to view their information.
  3. Tap CONNECT.
  4. Tap Yes to confirm and send them a Connection Request.

You must wait for this request to be approved before a chat can be created with the user.

Full details on the mobile app can be found below:

To stay informed on the latest Symphony Mobile features, take a look at the Mobile Release Notes.

If you require further assistance on mobile, please contact the Symphony Support team at