Filter and search

Filter your chat list

Tap the Filter icon in the upper left of your screen to sort the chat list by All, Unread, or @mentions to address important chats quickly (Figure 1):


Figure 1 Filter chat list

Tap the filter options to switch between the different views (Figure 2):


Figure 2 Filter options

Global search

Quickly find the person, message, file, or chat room you’re looking for by tapping the magnifying glass at the top of the screen to access the Search bar (Figure 3):


Figure 3 Search

Narrow the search results by using the People, Rooms, Messages, or Posts filters. Matching information will be displayed as the word is typed.

Find and connect with external contacts

Use Search to find and connect with people outside your organization. Tap on their name to view their information and tap CONNECT to send them a Connection Request (Figure 4): 


Figure 4 Connect

You must wait for this request to be approved before a chat can be created with the user.

Full details on the mobile app can be found below:

Mobile Release Notes

If you require further assistance on mobile, please contact the Symphony Support team at