Set up single sign-on (SSO)

Many companies choose to use single sign-on (SSO) to help users log into Symphony quickly and securely. Though admins can’t use SSO to log into the Admin Portal, it removes the need to re-authenticate a user once they are on your corporate network.

Before you configure SSO, you should obtain the IdP entity ID, IdP SSO endpoint, and IdP signing certificate (this will be a file). Select Configure SSO under Company Settings. You’ll be asked to provide your SSO configuration, test your configuration, and turn on SSO.

To provide your SSO configuration, enter the fields corresponding to your corporate directory federation service and then import the IdP signing certificate. Click Next. You’ll test your configuration by seeing if Symphony can access the URL you provided. If Symphony is able to access the URL, then you’ll be notified with a pop-up, so make sure pop-ups are enabled in your browser. Lastly, you will turn on your SSO by clicking Turn on SSO and confirming via the Enable SSO - I have tested the configuration button. You’ll see a confirmation message if you enabled SSO successfully. (It may take up to two minutes for SSO to activate after you have enabled it).

For more detailed steps on configuring your company’s SSO, please refer to the Admin Guide.

Note: When creating accounts, remember that your end users’ company usernames should match their corporate SSO credentials. The Username must be unique across all active and inactive user accounts in the company.