Context export & formats

Organizations with strict compliance and information retention policies will already have archiving infrastructure in place. Symphony can be configured to interoperate with these archiving platforms. All messaging, events, and chat room data from your platform can be exported in several formats & at the frequency you configure. (The default value is 24 hours).

You can export content in three formats: Symphony format (XML), Actiance format, and EML formats. For more information on the content export formats, please refer to the Admin Guide.