Create a new admin account

You should immediately create another Super Admin account as a backup in case you lose the credentials you’re currently using. This is important because Symphony is designed with strict compliance in mind. Symphony does NOT have admin privileges to access your pod.

Create a new admin account by clicking Create an Account in the left nav. Select the End-User Account tab, enter your user’s information, select Individual as the account role in the table to the right, and select your password method: user-generated, Symphony-generated, or manually set by you. (Note: firstName and lastName fields have a 64-character limit. All other fields have a 256-character limit).

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