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What are @mention alerts?

Symphony also alerts you to chats in which your name is mentioned.  This means you can immediately respond to people who @mention you – provide clarification or start a one-on-one chat if you need to take things out of a public Room. To learn how to get users’ attention by tagging them with an @mention, watch this video:

 

To display a chronological list of your @mentions, scroll down to Social Activity in the left Nav. and then click on Recently Mentioned You.

Click the Context link under any of the messages and Symphony will display the @mention within the message or Room in which it was posted.  

Note: You will only receive notifications for @mentions for content you have the privileges to see – your IMs and Chats, public Rooms and private Rooms of which you are a member.

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